healthcare faqs
Q: What is the cost to hospitals and healthcare systems?
A: The Vendormate vendor credentialing solution does not require any software licensing or consulting fees. Healthcare systems will want to provide internet access and printers for badges at points of entry to their facilities.
Q: What does vendor credentialing cost vendors?
A: Vendor companies pay one fee for all vendor representatives that share a tax identification number (TIN or EIN) for a particular health system. Standard pricing ranges from $25 to $250. Special offers are available for vendors who want a central invoicing, representative compliance reports, and volume discounts.
Get more informationQ: How are credential requirements set?
A: Each health system sets the credentialing requirements for its operations. Typically, health systems use three categories of requirements based on a combination of factors, including the vendor’s access to sterile areas and patient data, as well as its purchasing volume.
Q: What are the credential requirements?
A: Each health system sets the credentialing requirements for its operations. Some policies, such as appointment requirements and parking policies, may be required of all representatives. Other requirements, such as HIPAA training and immunizations, may only be required of vendors that send representatives into clinical areas.
Q: How long does it take to launch Vendormate vendor management applications?
A: Your credentialing program is live from day one. Because Vendormate supports over 1300 hospitals, we can have best practices in place that healthcare systems can leverage to get started. Of course, each healthcare system's situation is unique. Programs and requirements can be adjusted at any time.
Q: How do badges work?
A: Badges are designed to reflect the most current vendor status and the health system’s requirements. For this reason, badges are single use and printed only at the facility. Badges include space for a representative photo and any appointment information. Health systems, and even facilities and departments within health systems, can specify the standards required before a badge can be produced. Badges can be printed on plain 8.5 x 11 paper or DYMO 450 self-stick labels.
Q: Is my data secure?
A: Vendormate selected SunGard as its network and hosting provider because SunGard delivers the highest levels of physical, network, server, application and data security to safeguard your data. SAS 70 Type II audits of SunGard services and infrastructure are conducted annually.
Each user is assigned a unique user name and password that must be entered at each login. Every password is encrypted and stored in the secure database. Access via Secure Socket Layer (256 SSL) protects your information using both server authentication and data encryption. After authentication, each user's identity accompanies every data request, to strictly enforce segregation of customer data. Critical personal Information like SSNs are not collected, and credit card numbers are not physically stored in the database.
Q: What is Vendormate’s privacy policy?
A: Read Vendormate’s privacy policy.
Q: What vendor information is shared among hospitals and health systems?
A: Basic vendor company information, such as corporate information and contact information, is available to all hospitals and health systems. Other information about an individual representative, such as training certificates, immunization statements, etc., are shared only with the representative’s approval.
